Customer Technical Support (&Manuals)

This page is dedicated to existing customers who require support with their alarm. Customers can call our technical support line on 1800 336 333 or leave your request below.


Types of support possible on this page

✓ Download/ View Alarm User Guides (Scroll to bottom of page)
✓ Questions on how to use a feature on the alarm
✓ Request a setting change such as sensitivity or time zone
✓ Request a call from a technician
✓ Log a suspected fault with alarm
✓ Change contact numbers in alarm (We require the device number & the exact changes to be made. We will verify these changes through a phone call with the main contact on device.

To receive technical support with your existing alarm (purchased through NHA), please enter your enquiry and contact information below. Our technicians will call you or attend to your request as soon as possible and notify you on completion.


PLEASE NOTE, ON SUCCESFUL SUBMISSION YOU WILL BE RE-DIRECTED TO OUR HOME PAGE, PLEASE DO NOT SUBMIT MULTIPLE SUPPORT REQUESTS. Thank you.

Download/ View User Guide for NHA Life Alarm (below)


Download/ View 4G Medical Watch User Guide (below)